itsglasses.com|眼鏡瘋巢

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TERMS & CONDITIONS

COVID-19 更新

  • 網路訂單維持正常出貨,我們會盡量維持在三日內出貨。(配合各個配送單位調整運送時間)
  • 出貨同仁每日到班均量測體溫並戴口罩,開始出貨包裝前後確實洗手。
  • 選擇超商店到店取貨的朋友,請特別留意選擇的超商,是否因疫情關店或調整營業時間,以免影響收貨權益。
  • 暫停開放現場選購、暫停到店取貨
  • 抗疫期間,物流公司訂單增加,若延遲收貨也請多多包涵。

謝謝大家的體諒,我們一起加油!

付款交易

網站內所有商品訂價皆為新台幣。無需註冊、登入帳號即可付款交易。付款方式提供:

  1. 信用卡(不限國內外發卡行,支VISA/MASTER/JCB/銀聯卡等發卡組織)
  2. PayPal(只限海外交易)
  3. Line Pay
  4. 超商條碼、代碼付款(7-ELEVEN、全家、萊爾富、OK)
  5. ATM 轉帳

寄送 & 運費

台灣地區所有訂單皆免運費。提供超商取貨、宅配到府及到店取貨等方式。

到店取貨地址: 台北市大安區忠孝東路三段251巷4弄12號

海外地區則統一以FedEx 或順豐寄送。

所有產品如無特殊狀況將在收到訂單後三個工作天內寄出。

退換貨資訊

如有任何狀況需要求退換貨服務,請在收到商品七天內來信至itsglasses@gmail.com 提出退換貨需求。商品需保持原有完整狀態,包含外包裝、吊牌及所有配件。寄回及更換商品所產生之運費將由買方自行承擔,除非該商品為瑕疵商品。商品寄回後我們將各別檢查商品狀態,並保有最終權利以退回商品狀態決定是否提供退換貨服務。如發現收到的商品為瑕疵或損壞品,請立即來信聯繫並告知訂單資訊及瑕疵狀況。我們將依瑕疵狀況及商品庫存狀況提供維修、更換或退款服務。

如有任何問題,請來信至itsglasses@gmail.com,或於上班時間(10:00-18:00 台灣時間)來電 02-27528100。

謝謝您!


PAYMENT

All prices are in TWD(New Taiwan Dollar). Registration is not required.

We accept:

  1. Credit Cards (VISA / MasterCard / JCB / UnionPay)
  2. PayPal (International payment only)
  3. Line Pay
  4. Convenience store ( 7-ELEVEN / Family Mart / Hi-life / OK Mart)
  5. ATM

*You can pay with American Express card via PayPal (please pay in USD).

DELIVERY & SHIPPING

Free delivery for all orders in Taiwan. Domestic orders will be shipped via Domestic Express Mail. You can also pick up your product at our store.

Store address: 1F., No. 12, Aly. 4, Ln. 251, Sec. 3, Zhongxiao E. Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)

International orders will be shipped via FedEx. Orders will be processed within 2-3 business days.

RETURN / EXCHANGE POLICY

Please notify itsglasses@gmail.com within 7 days from the date that you received your order to obtain authorization for return. Returned items must be in their original condition with all tags still attached. Shipping and handling charges are the responsibility of the buyer unless the item purchased was defective. We will review this on a case-by-case basis and we hold the right to refuse a return if we deem to be unsatisfactory.

If the product is damaged or defective in any way, please contact us as soon you discover the fault. We will repair the fault if possible. In the case that we are unable to repair it, we will replace the product or refund the payment.

If you have any question, please contact us at itsglasses@gmail.com, or you can call us during business hours (10:00-18:00 TST) on: +886-227528100

Thank you!